- We serve since 2011
- +91-7208889172, +91-7208882098
- Same Day Delivery 3-4 Hrs
Classic Flora respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, make a payment, contact us or otherwise use our services.
This Privacy Policy explains what information Classic Flora may collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using www.classicflora.com, placing an order or communicating with us, you acknowledge and accept the practices described in this Privacy Policy.
Classic Flora is an online gifting and delivery service based in Mumbai, Maharashtra.
Our products include:
Our customers may place orders from India or from outside India for delivery to supported destinations within India.
Depending on how you use our website and services, Classic Flora may collect information such as:
When you send a gift to another person, you may provide information about the recipient, such as:
The customer placing the order is responsible for providing information about another person only where the customer is reasonably entitled to provide that information for the purpose of fulfilling the order.
We may collect information relating to:
When you make an online payment, payment information is processed through the applicable payment gateway or payment service provider.
Classic Flora may receive information necessary to confirm the transaction, such as:
Classic Flora does not ordinarily need to store your complete credit/debit card number, CVV or banking password.
Sensitive payment credentials are handled by the relevant payment gateway or financial institution according to its own security and privacy practices.
When you visit our website, certain technical information may be collected automatically.
This may include:
This information helps us understand how visitors use our website and allows us to maintain, secure and improve our services.
Classic Flora may use cookies and similar technologies to support the operation of our website.
Cookies may help us:
Some cookies may be necessary for the website to function correctly.
You may be able to control or delete cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Classic Flora may use the information collected for legitimate business and service purposes, including to:
We may contact you regarding:
We may use information to understand customer requirements and improve:
Information may be used to:
To deliver an order, Classic Flora may need to provide relevant customer or recipient information to the people or service providers involved in fulfilling that particular order.
For example, delivery personnel or local fulfilment partners may need access to:
We provide only information reasonably required to fulfil the delivery.
Classic Flora may work with local florists, suppliers, bakeries, confectionery suppliers, fruit suppliers, gift suppliers and delivery/fulfilment partners to fulfil orders at the destination.
Where necessary, relevant order information may be shared with such parties so that they can prepare or deliver the ordered product.
Such information is intended to be used for fulfilling the customer's order and related operational purposes.
We use third-party payment service providers to process online transactions.
Payment providers may collect and process payment-related information according to their own privacy policies, security practices and applicable requirements.
Classic Flora does not control the internal privacy practices of independent payment providers.
Classic Flora may use third-party service providers for certain business functions, such as:
Such providers may have access to information only to the extent reasonably necessary to provide their services to Classic Flora or to perform the relevant function.
When you contact Classic Flora by phone, email or other available communication channels, we may retain relevant communication records for purposes such as:
If you choose to receive promotional communications from Classic Flora, we may use your contact information to send information about:
You may request to stop receiving promotional communications.
However, even if you opt out of marketing communications, we may still send essential service-related communications concerning an order, payment, delivery, cancellation, refund or other transaction.
When you place an order for delivery to another person, you may provide their name, telephone number and address.
This information is used primarily to fulfil the delivery.
The customer placing the order is responsible for ensuring that the information supplied to Classic Flora is accurate and is provided for a legitimate purpose.
Where the functionality is available, a customer may choose to send a gift without displaying the sender's name on the accompanying delivery information.
Classic Flora will generally respect the customer's choice regarding the information displayed to the recipient.
However, anonymous delivery does not mean that the transaction itself is anonymous to Classic Flora or the relevant payment and operational systems.
Classic Flora may retain transaction and customer information as required for order processing, security, legal or business purposes.
Customers may choose to provide:
If you voluntarily submit content for publication or display on our website or social media channels, you understand that such content may become publicly visible.
Customers should avoid submitting personal information belonging to another person without appropriate permission.
Classic Flora may moderate, remove or decline to publish content that is unlawful, misleading, abusive, inappropriate or otherwise unsuitable.
If you provide suggestions, comments or feedback about Classic Flora, we may use that feedback to improve our products and services.
We will not treat ordinary feedback as confidential unless we have specifically agreed otherwise.
Classic Flora does not require customers to provide sensitive information that is unrelated to placing or fulfilling an order.
Customers should not provide unnecessary sensitive personal information through product notes, emails, reviews or other communication channels.
Classic Flora does not sell customer personal information as a product or business asset.
We may share relevant information where reasonably necessary for:
We aim to limit information shared to what is reasonably necessary for the relevant purpose.
Classic Flora may disclose information where required or permitted by applicable law or where reasonably necessary to:
If Classic Flora undergoes a business transaction such as a merger, restructuring, sale, acquisition or transfer of substantially all of its business or assets, customer information may form part of the relevant business records, subject to applicable law.
Any such transfer will be handled in accordance with applicable legal requirements.
Classic Flora takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
Security measures may include appropriate:
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Customers should therefore also take reasonable precautions to protect their account, device and communication information.
Online payments are processed through applicable payment gateways and financial institutions using their respective security systems.
Classic Flora does not request your:
Customers should never share such information with anyone claiming to represent Classic Flora.
Our website may contain links to third-party websites, payment services or other external platforms.
Those websites operate independently and may have their own privacy policies and terms.
Classic Flora is not responsible for the privacy practices or content of websites that it does not control.
Customers should review the privacy policies of external websites before providing them with personal information.
Classic Flora's website and services are intended for users who are legally capable of entering into transactions.
We do not knowingly seek to collect personal information from children for independent purchases.
If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us so that the matter can be reviewed.
Classic Flora may retain customer and transaction information for as long as reasonably necessary for purposes such as:
Information may be deleted or anonymized when it is no longer reasonably required, subject to applicable legal and operational requirements.
If you believe that information held by Classic Flora is inaccurate or incomplete, you may contact us and request that the relevant information be reviewed or corrected, subject to applicable law and reasonable verification requirements.
For security purposes, we may need to verify your identity before processing certain requests.
Where applicable, you may request deletion of personal information that Classic Flora no longer needs to retain.
However, deletion may not always be possible where information is required for:
You may ask Classic Flora to stop sending promotional communications.
You can contact us using the details provided below.
Please note that opting out of marketing does not prevent essential communications concerning an order or transaction.
Customers are responsible for providing accurate information when creating an account, placing an order or contacting Classic Flora.
Incorrect information may affect:
Classic Flora cannot be responsible for problems caused by inaccurate information supplied by the customer.
Customers may access Classic Flora from outside India and place orders for delivery to supported destinations in India.
Where a customer accesses the website from another country, the customer is responsible for complying with applicable local laws governing their use of the website.
The delivery service itself is subject to Classic Flora's serviceability and applicable Indian requirements.
Classic Flora may modify this Privacy Policy when necessary to reflect changes in:
The updated Privacy Policy will be made available on this website.
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Business / Legal Name:
Classic Flora
Address:
7B, Bandongri, Padmaba Nagar,
Kandivali East, Mumbai, Maharashtra - 400101, India
Customer Care:
+91 7208889172
+91 7208882098
Email:
sales@classicflora.com
Website:
www.classicflora.com
Customer Support Hours:
9:00 AM - 9:00 PM
365 days a year
Classic Flora believes that ordering a gift should be simple and trustworthy.
We collect and use information primarily to process your order, arrange the products you select, complete delivery, communicate with you and provide a better customer experience.
We aim to handle customer information responsibly, transparently and only for legitimate business, service, security and legal purposes.
Classic Flora — More Ways to Celebrate. More Ways to Care.